Delphro / Software & AI services

AI Agent Development & Workflow Automation

AI agent development, chatbot integration and n8n workflow automation for the enquiries, knowledge and repetitive tasks your team handles every day.

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delivery-policy.pdfpage 2

Sunday deliveries run 10am to 4pm for Rawalpindi and Islamabad. Orders placed before Saturday 6pm qualify.

Support assistant14:08

Customer

Do you deliver to Rawalpindi on Sundays?

Assistant

Yes, 10am to 4pm. Orders before Saturday 6pm qualify.

Source: delivery-policy.pdf, p. 2
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Illustrative example · names and data are fictional

Automation is useful when it removes friction from a process people understand. We help you identify repetitive work, connect the relevant tools and introduce AI where interpretation or retrieval adds value.

AI that knows where to help.

A useful first project could be an assistant that answers questions from approved documents, a workflow that organizes new enquiries or an integration that moves information between systems without repeated copying.

  • AI chatbots: Guided customer conversations with clear handover to your team.
  • RAG knowledge assistants: Answers grounded in your approved business material, with source references and permission requirements considered.
  • Lead automation: Capture enquiries, collect qualification details, assign an owner and make follow-up visible.
  • n8n workflows: Connect triggers, business rules, APIs and review steps across the tools you already use.
  • AI integrations: Add extraction, classification or drafting to an existing application.

Put it in your world.

For a real estate team, start with enquiry capture and agent assignment. For a travel agency, organize customer requirements and follow-up. For a support team, retrieve approved answers and escalate questions that need a person. These are possible workflows, not claims about deployed client projects.

People own the important decisions.

We define what the system can do, where it needs review and how failures are handled. An agent should not silently promise a price, approve a sensitive action or invent a confident answer when the evidence is missing.

A sensible first step.

Bring one recurring workflow, a few representative examples and the systems involved. We map the process, agree how to evaluate the result and scope a focused pilot before expanding.

AI chatbot development and n8n workflow automation

Delphro’s AI automation work connects the conversation to a defined business process. An AI chatbot can collect an enquiry or retrieve an approved answer; an n8n workflow can validate the details, update a supported system and route the next action to a person. LLM integration adds interpretation where a fixed rule is insufficient, with structured outputs checked before use.

When the main requirement is answering questions from company documents, explore RAG and AI knowledge assistant development. For a customer pipeline that needs its own interface, stages and reporting, explore custom CRM development.

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What working together looks like

A first engagement usually includes

  • A map of one recurring workflow: who does what, with which tools and data
  • An assistant or automation built on your approved documents and systems
  • Clear hand-over points where a person reviews or approves
  • A short report on what the automation handled and where it needed help

How we judge a good result

  • Less time spent copying details between tools
  • Answers that cite the source document they came from
  • Enquiries reaching the right person with the context they need

Technology we use

  • n8n
  • Python
  • LangGraph
  • OpenAI / Claude / open models
  • Vector databases (pgvector)
  • REST APIs and webhooks

Related reading

Before we begin.

Can you connect the tools we already use?

We begin by checking the available APIs, permissions and data formats. When a tool supports a suitable integration, we can plan how it fits into the workflow. Some systems need an alternative approach.

What is a RAG knowledge assistant?

It retrieves relevant material from an approved knowledge source before preparing an answer. We consider access permissions, source references, unanswered questions and human escalation as part of the design.

Does an AI agent make decisions without our team?

The boundaries are agreed for each workflow. Sensitive decisions and external actions can require a person’s review. We establish what can run automatically, what needs approval and how failures are handled.

Do we need a large dataset to start?

No. Most first projects use documents and tools your team already has, such as policies, product sheets, a CRM or a shared inbox.

Which AI model do you use?

We choose per project, considering accuracy, data location, cost and the systems involved. Hosted and open models are both options.

Something at work that should be easier?

Tell us what is slowing your team down. We will suggest a sensible first step, in plain language.

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